Game Life

Crowdsourcing: A Definition

  • I like to use two definitions for crowdsourcing:

    The White Paper Version: Crowdsourcing is the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call.

    The Soundbyte Version: The application of Open Source principles to fields outside of software.

Crowdsourcing in the News

  • March 25, 2007: New York Times and NPR's On the Media
    Another twofer: First, in yesterday's Times Jason Pontin takes a first-hand look at Mechanical Turk, ChaCha.com and Jeff Bezos' notion of "artificial artifical intelligence." His experience is less than satisfactory, and a reminder that not everything should be crowdsourced.

    My favorite NPR show, On the Media, interviews TPM Muckraker's Paul Kiel about the site's recent experiment in crowdsourcing. Muckraker asked its readers to parse the 3,000 emails pertaining to the firing of federal prosecutors that Dept. of Justice released last week. Within hours Muckraker readers were ferreting out compromising passages, some of which led to news leads for MSM pubs, further evidence that the crowd has a promising future in performing investigative functions. Shady politicians (is that phrase redundant?) beware.
  • March 19, 2007: New York Times and Detroit Free Press
    Today's a twofer: The New York Times' David Carr writes about Assignment Zero in his column, "The Media Equation." I edited David a few times at the now defunct Inside.com (It shined brightly but briefly). If memory serves, he could recall obscure circulation figures on certain newspapers and magazines from memory. No mean media critic, in other words. So I was elated to see him give Assignment Zero a cautiously optimistic treatment.

    Crowdsourcing also made the Detroit Free Press today, where religion writer David Crumm writes about how theologians and pastors are using the model to let their congregations "shape a church's worship and programs." I haven't followed the crowdsourcing in religion angle as much as I'd like, and this is a great introduction to the subject.
  • March 16, 2007: Radio: WNYC - Crowdsourcing and Music
    Does user-generated content threaten the recording industry? That presumes there's still a recording industry to speak of. I'm kidding—kinda. But CD sales get more and more anemic and companies building businesses out of unknown bands—call it music by the crowd—look more and more interesting (and viable) all the time. Yesterday I was on one of my favorite WNYC shows, "Soundcheck" discussing all this and more. Stream or download the show here. You can listen to my segment alone (it runs about 20 minutes), but I recommend you listen to the opening segment on the bizarre-but-intriguing midomi.com. Midomi is a social networking site that allows you to search for music by singing a few bars into a microphone connected to your computer. Soundcheck brought in a trained opera singer to put Midomi's software to the test, with humorous results. American Idol-meets-Myspace-meets-iTunes-meets-voice-recognition-software. That's some mash-up. What will those Stanford smarties dream up next?
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February 06, 2007

Post Game Wrap-Up

Digital Video Recorders are a beautiful thing. You can watch the Superbowl and bypass all those boring commercials or, if you're like me, bypass all that boring football and skip straight to the commercials. This was, of course, the year crowdsourcing came to the Superbowl, with three ads created by users—two for Doritos and one for Chevrolet. In addition to showcasing user-created ads, the NFL asked viewers to help choose the game's MVP and the Grammy's asked viewers to decide which amateur chanteuse should perform a duet with Justin Timberlake next Sunday.

I personally loved the winning Doritos ad, a spot called "Live the Flavor" created by North Carolina video producer Dale Backus. It was clever and winsome and—unlike the trend in user-generated ads—pretty damn slick. But who cares about my opinion when we have, for once, reliable metrics!?! USA Today, Youtube and TiVo all ranked the Sunday night's most popular ads. "Live the Flavor" took top honors at Youtube, placed fourth in USA Today's Rankings and took the fifth spot on TiVo. Not bad, considering that Anheuser-Busch spends enough on their Superbowl spots to fund a small war, and "Live the Flavor" was shot on a shoestring budget and filmed in a single take.
 

I'd like to say this proves that amateurs can make just as compelling creative as professionals, but alas, Dale Backus isn't an amateur. According to the trade site Digital Video Editing, Dale is a principal in the Cary, NC-based video production firm Five Point Productions. (The company has a blog about their Superbowl experience here.) This doesn't mean the big agencies should be any less scared. When a company whose accounts consist of local wedding chapels starts taking your Superbowl business, you know the rules of the game have changed. ("It's kind of scary that a consumer can come up with stuff that good," one ad exec told the Wall St. Journal. But this does raise real questions about the crowdsourcing model. Does it truly allow talented amateurs to rise to the level of professional, or just create a more perfect meritocracy between people already earning their living at their craft?

I don't have the answer to that question, but with your help we soon will. Doritos picked five runners-up, and in what amounts to a crowdsourcing.com experiment, I'm asking my readers to continue the investigation and determine the backgrounds of the other winners. Pro or Am? Results will be posted, complete with any analysis you might want to add.

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The Rise of Crowdsourcing

  • Read the original article about crowdsourcing, published in the June, 2006 issue of Wired Magazine.