Game Life

Crowdsourcing: A Definition

  • I like to use two definitions for crowdsourcing:

    The White Paper Version: Crowdsourcing is the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call.

    The Soundbyte Version: The application of Open Source principles to fields outside of software.

Crowdsourcing in the News

  • March 25, 2007: New York Times and NPR's On the Media
    Another twofer: First, in yesterday's Times Jason Pontin takes a first-hand look at Mechanical Turk, ChaCha.com and Jeff Bezos' notion of "artificial artifical intelligence." His experience is less than satisfactory, and a reminder that not everything should be crowdsourced.

    My favorite NPR show, On the Media, interviews TPM Muckraker's Paul Kiel about the site's recent experiment in crowdsourcing. Muckraker asked its readers to parse the 3,000 emails pertaining to the firing of federal prosecutors that Dept. of Justice released last week. Within hours Muckraker readers were ferreting out compromising passages, some of which led to news leads for MSM pubs, further evidence that the crowd has a promising future in performing investigative functions. Shady politicians (is that phrase redundant?) beware.
  • March 19, 2007: New York Times and Detroit Free Press
    Today's a twofer: The New York Times' David Carr writes about Assignment Zero in his column, "The Media Equation." I edited David a few times at the now defunct Inside.com (It shined brightly but briefly). If memory serves, he could recall obscure circulation figures on certain newspapers and magazines from memory. No mean media critic, in other words. So I was elated to see him give Assignment Zero a cautiously optimistic treatment.

    Crowdsourcing also made the Detroit Free Press today, where religion writer David Crumm writes about how theologians and pastors are using the model to let their congregations "shape a church's worship and programs." I haven't followed the crowdsourcing in religion angle as much as I'd like, and this is a great introduction to the subject.
  • March 16, 2007: Radio: WNYC - Crowdsourcing and Music
    Does user-generated content threaten the recording industry? That presumes there's still a recording industry to speak of. I'm kidding—kinda. But CD sales get more and more anemic and companies building businesses out of unknown bands—call it music by the crowd—look more and more interesting (and viable) all the time. Yesterday I was on one of my favorite WNYC shows, "Soundcheck" discussing all this and more. Stream or download the show here. You can listen to my segment alone (it runs about 20 minutes), but I recommend you listen to the opening segment on the bizarre-but-intriguing midomi.com. Midomi is a social networking site that allows you to search for music by singing a few bars into a microphone connected to your computer. Soundcheck brought in a trained opera singer to put Midomi's software to the test, with humorous results. American Idol-meets-Myspace-meets-iTunes-meets-voice-recognition-software. That's some mash-up. What will those Stanford smarties dream up next?
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March 16, 2008

The Eyes and Ears of the Crowd ...

This one's so obvious I can't believe I didn't already suggest it to my own home team, the New York Yankees. Why rely on professional scouts—few in number, limited in resources—when you can animate the power of the crowd to do the scouting for you. Last week The Wall Street Journal reported on how the St. Louis Cardinals are asking their fans to identify baseball talent that might otherwise go unnoticed.

The "One for the Birds" contest is meant to help the team find talent at smaller, non-Division I colleges that don't get much attention from scouts. Fans file entries by going to the Carindals' Website and filling out a form, including the player's name, statistics and a summarized recommendation of up to 300 words and other information. When the submissions are in, the team plans to send its own scounts to evaluate a handful of the most interesting prospects. ... The winning fan gets a trip to St. Louis to see a pair of games.

I'd like to tease out two themes here. The first is that by offering so little in the way of compensation—one fan gets to see two free games—the Cards are recognizing what's come to be an accepted fact of crowdsourcing efforts: We ain't in it for the money, we do it for the fun.

More interesting, and more important, is something else entirely: The "One for the Birds" program also recognizes that what the crowd excels at isn't so much analysis as it is data collection. This has become a central theme in my book as well. We're entering a period that can be thought of as Crowdsourcing's second iteration, and a big part of that involves downscaling what we expect from the crowd.

I'll close by pointing out a close parallel from a wildly divergent field, journalism. Amanda Michel, my former colleague from our crowdsourced journalism experiment, Assignment Zero, now runs Off the Bus for the Huffington Post. She's also come to recognize that her community works best when it aims small. Proof of this is the recently launched Off the Bus Super Delegate Investigation. Did she ask people to write features about the delegate process? Or to write Op-Eds on whether Super-Dels should go with the will of the people or the will of the party elite? Nope and nope. She gave them a questionnaire and assigned each volunteer to ask a series of uniform questions to every one of the Super Delegates. It's a task that would have overwhelmed the physical resources of any newsroom (though importantly, not its intellectual resources.) But for a few hundred geographically dispersed volunteers it's a breeze, requiring neither training nor a large commitment of time.

These are the kinds of models that hold enormous promise, and that I predict we'll see much more of in coming months and years. Humble in intellectual pretense but ambitious in scope, they are well-suited to that most salient characteristic of a crowd: it has numbers on its side.

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The Rise of Crowdsourcing

  • Read the original article about crowdsourcing, published in the June, 2006 issue of Wired Magazine.