Game Life

Crowdsourcing: A Definition

  • I like to use two definitions for crowdsourcing:

    The White Paper Version: Crowdsourcing is the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call.

    The Soundbyte Version: The application of Open Source principles to fields outside of software.

Crowdsourcing in the News

  • March 25, 2007: New York Times and NPR's On the Media
    Another twofer: First, in yesterday's Times Jason Pontin takes a first-hand look at Mechanical Turk, ChaCha.com and Jeff Bezos' notion of "artificial artifical intelligence." His experience is less than satisfactory, and a reminder that not everything should be crowdsourced.

    My favorite NPR show, On the Media, interviews TPM Muckraker's Paul Kiel about the site's recent experiment in crowdsourcing. Muckraker asked its readers to parse the 3,000 emails pertaining to the firing of federal prosecutors that Dept. of Justice released last week. Within hours Muckraker readers were ferreting out compromising passages, some of which led to news leads for MSM pubs, further evidence that the crowd has a promising future in performing investigative functions. Shady politicians (is that phrase redundant?) beware.
  • March 19, 2007: New York Times and Detroit Free Press
    Today's a twofer: The New York Times' David Carr writes about Assignment Zero in his column, "The Media Equation." I edited David a few times at the now defunct Inside.com (It shined brightly but briefly). If memory serves, he could recall obscure circulation figures on certain newspapers and magazines from memory. No mean media critic, in other words. So I was elated to see him give Assignment Zero a cautiously optimistic treatment.

    Crowdsourcing also made the Detroit Free Press today, where religion writer David Crumm writes about how theologians and pastors are using the model to let their congregations "shape a church's worship and programs." I haven't followed the crowdsourcing in religion angle as much as I'd like, and this is a great introduction to the subject.
  • March 16, 2007: Radio: WNYC - Crowdsourcing and Music
    Does user-generated content threaten the recording industry? That presumes there's still a recording industry to speak of. I'm kidding—kinda. But CD sales get more and more anemic and companies building businesses out of unknown bands—call it music by the crowd—look more and more interesting (and viable) all the time. Yesterday I was on one of my favorite WNYC shows, "Soundcheck" discussing all this and more. Stream or download the show here. You can listen to my segment alone (it runs about 20 minutes), but I recommend you listen to the opening segment on the bizarre-but-intriguing midomi.com. Midomi is a social networking site that allows you to search for music by singing a few bars into a microphone connected to your computer. Soundcheck brought in a trained opera singer to put Midomi's software to the test, with humorous results. American Idol-meets-Myspace-meets-iTunes-meets-voice-recognition-software. That's some mash-up. What will those Stanford smarties dream up next?
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February 16, 2007

Local Content Harvesting ...

A few weeks ago KFTY-TV, a Santa Rosa, California station owned by Clear Channel, laid off its 13-person news staff in order to cut costs. They have not shuttered the station, however, nor do they plan on ending their local news coverage, says Steve Spendlove, station GM. Instead, you guessed it, they'll be harvesting local content (all together now—"Eww.")

This is significant, readers, because up to now most outlets have claimed (many in good faith) that their citizen journalism efforts have been about establishing a more meaningful relationship with their audience and creating a better news product. Leave it to Clear Channel, the bete noire of all right-thinking Americans since they ruined terrestrial radio in the mid-90s, to turn it into a cost-saving measure.

Wish I had time to parse the various meanings of this move, but I've got a sick kid on my hands and lots of work for the book. And lots of smart people have already mulled this one over. Just want to make sure the crowdsourcing community is up on this ...

The original SF Chronicle Piece.
The always-savvy Matthew Ingram on crowdsourcing as cost-cutting.
Poynter's Peter Zollman piles on his indignation.

There are others, but an intrepid reader will pick up the conversation by following links in the above posts. Have to run ...

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Comments

It's an interesting development. On the one hand, I can see that Spendlove was motivated (or ordered by Clear Channel) to cut costs to keep KFTY-TV on the air. The downside is that professional staff are laid off and cast aside to drive costs down.
These news journos were employed to bring the news that editors believed would capture viewer interest and retain local audience figures.

The worst case scenario is that despite reducing costs by using citizen journos; news content is still not enough to retain viewing figures and KFTY-TV closes anyway.

On the other hand, it could be a tipping point in changing the news content and broadcast topics covered by the TV station. Why? Well, citizen journos are motivated to report on what captures their own interests; which could be very different content to the material previously believed by editorial staff to be topical or relevant to its local audience.

Going forward, this could be an interesting experiment in monitoring how the viewing crowd influence the TV station's output.
Also, note that Spendlove is making an interesting strategic change.
If costs are reduced and the TV station retains its viewing figures, he's a Hero.
If the viewing crowd change editorial policy and the audience increases as a result, then guess what? Spendlove is a Hero.

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The Rise of Crowdsourcing

  • Read the original article about crowdsourcing, published in the June, 2006 issue of Wired Magazine.